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Privacy Policy

Data Controller

This privacy policy has been prepared in accordance with Regulation 2016/679 on the protection of individuals with regard to the processing of personal data, Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights, and Law 34/2002 on information society services and electronic commerce.

Personal data collected through the website will be the responsibility of Fenya Mentzy with VAT number X2298246V, postal address at Urb. Jardines de la Estrella D3, 38620 San Miguel de Abona, Santa Cruz de Tenerife, (Spain) and contact email info@wowdogtrainerfenya.com

DATA CATEGORY

Personal data requested, where appropriate, from users of the website will consist solely of those strictly necessary to identify them and provide the requested service in accordance with the purposes described in section 3 of this privacy policy.

The User and/or Client guarantees that the data provided in the different forms on the website https://www.wowdogtrainerfenya.com They are true, accurate, complete and up to date. In the event that the data provided belongs to a third party, the User and/or Client, guarantees that they have informed said third party of the aspects contained in this Privacy Policy and obtained their consent to provide their data to Fenya Mentzy for the purposes indicated in each case.

The navigation system and software necessary for the operation of the website collect some personal data, the transmission of which is implicit in the use of Internet communication protocols.

The information is not collected to be associated with identified users, but by its very nature could, through association with third party data, allow for identification of the same. This category of data includes the IP address or domain name of the computer used by the user to connect to the website, the URL of the requested resource, the time, and other parameters relating to the operating system and the user's IT environment.

PURPOSES OF THE PROCESSING OF PERSONAL DATA, LEGITIMATION AND RECIPIENTS

The personal data voluntarily provided by the user through the forms incorporated on the website. https://www.wowdogtrainerfenya.com They will be included in a Register of processing activities owned by Fenya Mentzy with the following purposes:

CONTACT US
  • Purpose:  To attend and respond to contact requests received through the website.
  • Legal basis: The user will be informed in advance of the collection of data, about the aspects regulated in this Privacy Policy, so that he/she can give consent, express, precise and unequivocal, for the processing of his/her personal data.
  • Storage period:The data will be destroyed upon resolution of the request, provided that there is no legal obligation linked to it, in which case, the personal data retention period will be determined by said legislation.
  • Profile creation: Fenya Mentzy will not make automated decisions, including profiling, and provide meaningful information about the logic involved.
  • Recipients:  Your data may be disclosed to third-party web service providers, acting as data processors.
REGISTER
  • Purpose:  Manage your profile for the purchase of our services and subsequent access to the courses.
  • Legal basis: The user will be informed in advance of the collection of data, about the aspects regulated in this Privacy Policy, so that he/she can give consent, express, precise and unequivocal, for the processing of his/her personal data.
  • Storage period:The data will be kept until you revoke your consent.
  • Profile development: Fenya Mentzy will not carry out automated decisions, including profiling, and meaningful information about the logic involved.
  • Recipients:  Your data may be communicated to third-party provider companies linked to the described purpose, acting as data processors.
BILLING INFORMATION
  • Purpose:  Allow her to purchase our courses through the web.
  • Legal basis: Your data will also be processed to comply with a legal obligation applicable to Fenya Mentzy.
  • Shelf life: The data will be kept for up to one year after the end of the course, if no new purchases are made within that period, and once the deadlines stipulated in commercial and tax legislation have expired.
  • Profile development: Fenya Mentzywill not make automated decisions, including profiling, and meaningful information about the applied logic.
  • Recipients:  Your data may be communicated to companies providing the services necessary for the fulfillment of the described purpose. In addition, your data may be transferred to: Banks and companies linked to the payment option you select, in order to finalize the payment process.
COMMENTS
  • Purpose:  Reply to the comments received through the website.
  • Legal basis: The user will be informed in advance of the collection of data, about the aspects regulated in this Privacy Policy, so that he/she can give consent, express, precise and unequivocal, for the processing of his/her personal data.
  • Storage period:The data will be kept until your comment is resolved.
  • Profile development: Fenya Mentzywill not make automated decisions, including profiling, and meaningful information about the applied logic.
  • Recipients:  Your data may be communicated to third-party provider companies linked to the described purpose, acting as data processors.
NAVIGATION DATA
  • Purpose:  Get anonymous statistical information about the use of the website or monitor the correct functioning of the website.
  • Legal basis: The user will be informed in advance of the collection of data, of the aspects regulated in this Privacy Policy, so that he/she may give his/her consent, express, accurate and unequivocal for the processing of his/her personal data. You may withdraw your consent at any time.
  • Storage period: 1 month.
  • Profile creation: Fenya Mentzy will not make automated decisions, including profiling, and provide meaningful information about the logic involved.
  • Recipients:  Your data may be transferred to public administrations in compliance with a legal obligation.

RIGHTS OF THE INTERESTED PARTIES

Interested parties have a series of rights through which they may request access, rectify or delete their data, limit its processing or object, as well as request their portability.

Moreover, they have the right not to be subject to a decision based solely on automated processing, including profiling, and in the case that the processing of their data is based on their consent, to withdraw it at any time.

We remind you that you have the right to file a complaint with the supervisory authority, which in Spain is the Spanish Data Protection Agency (www.aepd.es)

Revocation of consent and exercise of your rights may be carried out by sending an email to Fenya Mentzy at the email address  info@wowdogtrainerfenya.com indicating in the subject line the right you wish to exercise and attaching a document proving your identity.

UPDATE ON THE POLICY

This policy has been updated in accordance with Regulation 2016/679 on the protection of individuals with regard to the processing of personal data and Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights.

The present policy may be modified due to changes in the requirements established by current legislation at any time, by judicial decisions and jurisprudential changes, as well as by changes in Fenya Mentzy's business performance and strategy.